Privacy Policy

Last updated: April 2025

Introduction

Abroad Travel Agency (hereinafter "the Agency") is committed to protecting the privacy and security of its clients' and users' personal data. This Privacy Policy describes how we collect, use, and protect the information provided through our website.

Legal Basis and Regulatory Framework

This policy is governed by the Law on the Protection of the Individual Against the Processing of their Personal Data (Law No. 8968) and its regulations in Costa Rica, ensuring the protection and proper handling of personal data.

Information We Collect

We may collect the following personal data when you interact with our website or services:

• Full name
• Email address
• Phone number
• Payment information (when required for booking)
• Travel preferences and destinations
• Other relevant information for itinerary personalization

Purpose of Data Processing

The collected personal data will be used for the following purposes:

• Creating and managing personalized travel itineraries
• Processing bookings and payments
• Communicating with clients about their itineraries and providing travel assistance
• Sending promotional information (with prior user consent)
• Improving our services and user experience

Data Sharing with Third Parties

We do not share, sell, or rent personal information to third parties except in the following cases:

• Travel service providers (hotels, airlines, tours) when necessary to complete bookings.
• To comply with legal obligations or requests from competent authorities.
• Technology service providers that support our operations, under confidentiality agreements.

Information Security

We implement appropriate security measures to protect personal data against unauthorized access, alterations, or loss.

User Rights

In accordance with Law No. 8968, users have the right to:

• Access their personal data.
• Rectify incorrect or outdated information.
• Request deletion of their data when no longer needed for service provision.
• Withdraw consent at any time.

To exercise these rights, you can contact us via: admin@abroadta.com

Use of Cookies

Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Changes will be published on this page with their respective update date.

Contact

If you have questions about this Privacy Policy, you can contact us at:

• Abroad Travel Agency
• Email: admin@abroadta.com
• Phone: +506 8931 5333